About Hotel Cielo

Hotel Cielo was built for guests and continues to be inspired by our guests. 

We believe that your vacation is all about you, and we have designed our services and amenities with you in mind. Enjoy the beach, the view and room details that reflect how we feel about your vacation. 

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Biodegradable shampoos / conditioners await, beach towels are ready, fresh aloe if you get a little too much sun and concierge services are available to make your vacation easy. Our front line staff always have great suggestions that will enhance your vacation in the Mayan Riviera. 

Let us know how we can make this vacation all about you. Playa del Carmen and the Mayan Riviera is a diverse, unique and intriguing location that has something for you.

Hotel Cielo is one of the few remaining Playa del Carmen hotels that honors classical Mexican architecture, a detail that adds an authentic Mexican charm to your stay, with contemporary guest services and amenities. Discover a beach vacation in Playa del Carmen that brings you value, variety and a true vacation in one location under the skies of the Mexican Caribbean. 

Relax on the roof terrace

Our rooftop terrace has beach chairs, a view of the ocean, warm ocean breezes, and the gift of quiet solitude.

See Cozumel during the day and the enjoy the beautiful glow of island lights at night.

Watch the colorful sunrise with coffee or sunset at happy hours. This area is only for guests, so take advantage of the seclusion!

Learn More about Carboncitos, our award-winning, in-house restaurant!

COVID 19 Information

Mexico Border & Travel Information
Our Safety Procedures
Playa's Precautions & Status

Come for a StayCation!

Looking to escape to Mexico while things back home are more restrictive? Learn about our new monthly and long-term deals, ideal for remote workers.