Receive 20%+ OFF ALL YEAR LONG for our 20th! Details Here

Receive 20%+ OFF ALL YEAR LONG for our 20th!
Details Here

Close this search box.

Map & Directions

The easiest way to get to the hotel from the Cancun Airport is with our airport pick up service or by bus. The bus leaves every 50 minutes and costs 15 USD per person one way. Our airport service is just for you, our driver will be waiting, whisking you away to the hotel for 1510.00 mexican pesos for 1 or 2 people, or 1675.00 mexican pesos for 3 or 6, or 1895.00 mexican pesos for 7 or 10, or 2720.00 mexican pesos for 11 or 24. The transportation fee is paid in full when you register in cash and in Mexican pesos.


4th street between 5th Avenue and 10th Avenue, Playa del Carmen

Driving from the airport

Take HWY 307 south to Playa del Carmen (about 40 minutes) Take the HWY exit for Ave. Juarez when you reach Playa del Carmen. It is best not to take the overpass when you start approaching the city center. 

Turn left onto Ave. Juarez until you reach 10th Ave, the last street before you reach the ocean. Turn left on 10th Ave and there are two parking options. 

The first parking option is at Av. Juarez and 10th street. The next parking option is on the corner of 2nd street and 10th Ave (next block) Hotel Cielo is one block over and towards the beach.

From the national bus station

If you are arriving from other cities in Mexico outside of the state you will be at the National Bus station on 12th and 20th. 

We recommend that you take a taxi to 4th street and 10th Ave for 2.50 USD and walk the half block to the hotel. Just look for the ocean and you are heading in the right direction!

From the central bus station on 5th Ave

This is super easy! When you exit the bus station on 5th ave turn north, or to the left. Walk two blocks to 4th street, turn left and we are located on the right hand side of 4th street between 5th Ave and 10th Ave.


Enjoy our specials ALL YEAR LONG
Stay 5 Nights and Get 20% OFF

Come for a StayCation!

Looking to escape to Mexico? Learn about our new monthly and long-term deals, ideal for remote workers.